„You have become a Customer Success... What exactly?“, is probably the most common reaction you get from your friends when you tell them that you are starting as a CSE.
Flipping a negative into a positive is sage advice in many areas of life — and, for Benjamin Damm, especially so as an enterprise account executive at LeanIX.
“Use an objection to prove that your No. 1 priority is looking out for the prospect’s best interest,” Damm said. “Just like in boxing — where rolling with the punches softens the blow — in sales, rolling with the objection solidifies your relationship with the prospect.”
What are you doing at LeanIX?
I’m the Sr. Sales Operations Manager (Global) here at LeanIX in Boston.
Feedback is an essential part of the LeanIX culture. We believe that regular and qualified feedback helps everyone to develop and grow beyond their limits. Therefore we have set up a dedicated process to guarantee a smooth and helpful feedback process for all LeanIX employees to support the development of everyone’s career.
Starting a new job is always an inspiring thing to do. Therefore, it is natural to have first-day jitters:
How will the colleagues be? Whats task expects me? And - not unessential at all - how does the office look?
Markus, you are our intern since March. So a long time of this internship runs by remote work. How do you feel about doing a remote internship?
At the start of my internship, I was lucky to work in the Bonn office for the first two weeks. I got to know my whole team and most of the other employees personally.
Nowadays, in the corona-times, a lot of enterprises stoped their hiring. These increases the role of career offices for students and enterprises, as they offer students the possibility to get to know enterprises, and the other way round.