Who are you and what do you do at LeanIX?
Vincent Tamer, Customer Success Manager
Our first Customer Success Meetup took place on August 28th in our Bonn office. Christian Richter (VP Customer Success Management) shared a lot of insights on how to reduce churn, increase upsells, drive product adoption. He presented the concept behind Customer Success and how it is managed at LeanIX.
I am Kristian and General Counsel at LeanIX. If it has anything to do with contracts, I will take care of it.
Over 40 attendees from different companies as well as from different universities joined us to listen to two interesting talks.
Even though it was anomalously warm for June in Bonn, and there was a Soccer game scheduled for the very same evening, about 35 'data scientists' of the 'Bonn Data Science Meetup' came together at LeanIX new headquarters to talk about "Graph data processing with Neo4j and Apache Spark".
Growth hacking is definitively a hot topic right now. You just need to count the blog posts that offer you the ultimate top 10 hacks to finally be successful. There is nothing wrong with growth hacking in its original sense, namely rapid iteration to find traction. However, there is a lot wrong with only hunting after quick fixes in B2B growth marketing. Sustainable growth in B2B businesses follows fundamental principles which you cannot cut short.
Bonn is one of the 20 largest cities in Germany and mainly known as former capital and birthplace of Ludwig van Beethoven. Our office is located in Bonn Gronau next to the beautiful Rheinaue park.