Quick results are a critical success factor for every information initiative. The starting point is therefore an obvious business problem that can be solved by new or better data. For example, businesses have to understand which financial effects, such as lost sales, result from a system failure. Only then it can be determined, based on the data available, how much effort should be spent on preventing malfunctions.
The integration of data from various expert tools in LeanIX is easy and does not require in-depth expert knowledge.
“74% of the companies surveyed indicate that there is no or hardly any integration between IT and business metrics.”
Imagine a renowned insurance company in the year 2016. Business has hardly changed throughout the years. But suddenly customers want to get in contact and interact with their insurance representatives via completely new channels. The still static company website becomes insufficient, mobile solutions must be provided and the application environment, grown over time, must be expanded with innovative cloud solutions.
Furthermore, the insurance provider appears to be confronted with a new kind of competitor for the first time. A great number of startups compete with their increasingly successful, innovative concepts and take a significant share of the market.